Questions shop owners actually ask

$175/month, flat. That includes unlimited staff accounts, unlimited jobs, and unlimited customers — there's no per-seat fee and no separate tier for features like texted approvals or online booking. Everything's included.

Yes. You can sign up and run the full app with no card required. When you're ready to subscribe, that's a one-click action from Shop Settings.

Texted photo approvals run through your shop's own Twilio account, which you connect in Shop Settings. Twilio charges a small per-message fee directly (typically a fraction of a cent per text) — we don't mark it up or add our own texting fee on top.

Yes, once you connect your own Stripe account in Shop Settings. Payments go straight to your Stripe balance and your bank account — Simpli Shop Pro never holds or touches your money. Standard Stripe processing fees apply.

Yes — import from a spreadsheet in one pass, and their vehicles come with it. No manual re-entry.

You can cancel any month and export your data whenever you want it — before, during, or after canceling. Nothing's held hostage.

You can connect your QuickBooks Online account today from Shop Settings. Automatic syncing of invoices and expenses is coming soon — right now the connection is in place but syncing isn't automatic yet.

Each Simpli Shop Pro account is built around a single shop location. If you run more than one location, reach out and we'll talk through what that looks like for you.

Sensitive credentials (like SMTP and texting logins) are encrypted at rest, the app runs entirely over HTTPS, and the database is backed up nightly.

There's a customer support chat built into the app. We're a small team — if something's missing or broken, tell us directly, and that's usually how the next release gets decided.